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FAQ

Frequently Asked Questions about our Products and Solutions

FAQ

Can I convert my SatLink2 GOES transmitter into a GOES SatLink2-V2?

First of all, there is no immediate need to make any changes now. The original Satlinks and Satlink2 will still operate in the GOES system until at least 2021. There is no conversion recommended since the main circuit board would require replacement and costs would be about the same as replacement. Plus with a replacement you get a 3 year warranty.

How long will my SatLink operate if the GPS antenna or cable is damaged?

The Sutron Satlink currently manufactured is the Satlink2-V2. The Satlink2-V2 is designed to keep accurate time so that it can continue to transmit for 30 days without a GPS time update. Satlinks and Satlink2s manufactured before May 2011 can transmit for 17 hours without GPS time update.

What type of USB-to-Serial converter do you recommend for use between a laptop/PC (Windows OS) and Sutron dataloggers and sensors?

There are 2 preferred devices that are recommended by Sutron.
-USB-to-Serial Converters using the Prolific Chipset have been tested and work consistently with Sutron Loggers and other devices.
-KeySpan USA-19H -This USB-to Serial Converter is also recommended. It has a well tested history with Sutron products and comes with a utility that allows you to configure if for any Serial Port number available on your Laptop/PC.

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