SUTRON
CORPORATION warrants that the equipment
manufactured by its Manufacturing Division
shall remain free from defects in workmanship
and material and shall conform to applicable
specifications for a period ending two years
from the date of shipment from Sutron’s
plant.
Sutron’s obligation under this
Warranty shall be limited to repair at
the factory (22400 Davis Drive, Sterling, VA 20164), or at its option, replacement
of the defective Product. In no event shall
Sutron be responsible for incidental or
consequential damages, whether or not
foreseeable or whether or not Sutron has
knowledge of the possibility of such damages.
This Warranty shall not apply to Products
that have been damaged through negligence,
accident, misuse, or acts of nature such
as floods, fires, earthquakes, lightning
strikes, etc.
Sutron’s liability, whether in
contract or in tort, arising out of warranties
or representations, instructions or defects
from any cause, shall be limited exclusively to repair or replacement parts
under the aforesaid conditions.
Sutron requires the return of the defective
electronic Products or parts to the factory
to establish claim under this Warranty.
Transportation charges to the factory
shall be prepaid by the customer. Transportation
for the return of the repaired equipment
to the customer shall be paid by Sutron
when the validity of the damage claim
has been established. Otherwise, Sutron
will prepay shipment and bill the customer.
All shipments shall be accomplished by
best-way surface freight. Sutron shall
in no event assume any responsibility for repairs or alterations made other
than by Sutron. Any Products repaired
or replaced under this warranty will be
warranted for the balance of the warranty
period or for a period of 90 days from
the repair shipment date, whichever is
greater. Products repaired at cost will
be warranted for 90 days from the date
of shipment.
NON-SUTRON MANUFACTURED EQUIPMENT
The above Warranty applies only to Products
manufactured by Sutron. Equipment provided,
but not manufactured by Sutron, is warranted
and will be repaired to the extent of
and according to the current terms and
conditions of the respective equipment
manufacturers.
REPAIR AND RETURN POLICY
Sutron maintains a repair department at
the factory, 22400 Davis Drive, Sterling,
VA 20164. Turn around time normally ranges
from 10-30 days after equipment is returned
to Sutron for repair. Call Customer Service
at (703) 406-2800 for a return authorization
number. Return the defective equipment
to the factory, transportation charges
paid.
EXTENDED WARRANTY AND ON-SITE
MAINTENANCE
Extended warranty and on-site maintenance
contracts are available. Price quotations
may be obtained from Sutron Customer Service
representatives.
